Reservation terms

A refundable US$10 reservation for VIP savings on one LATICX NAS.

Terms version: 2026-11-10-v2.1

Your VIP savings

One US$10 reservation unlocks a VIP NAS price below the lowest publicly available early-bird price on the LATICX Kickstarter campaign for the same NAS model and configuration: an extra US$49 off X4, or an extra US$99 off X4 PRO or X4 PRO MAX. These savings apply to the NAS base price, excluding taxes, shipping and optional add-ons. The reservation does not purchase a NAS or any physical product. It is not a US$99 credit and does not stack with other NAS discounts. Final NAS prices will be published with the campaign.

Choose your model

One reservation applies to one NAS. You may change between X4, X4 PRO and X4 PRO MAX when you back the campaign; the applicable savings follow the final model you choose.

Redeem within 72 hours of launch

Back the applicable VIP reward within the first 72 hours after the LATICX Kickstarter campaign launches. We will email your VIP reward link, instructions, and the exact deadline with timezone before launch. Use the same email for your reservation and Kickstarter where possible. If you do not receive the launch email, contact support@laticx.com. If you miss the redemption window, you may cancel and request a full refund of your US$10 reservation; it is not forfeited.

Separate full product payment

You pay the full applicable NAS price separately through Kickstarter. The US$10 reservation is not deducted from that price. Creating a pledge alone does not mean LATICX has received your product payment. After the campaign succeeds, the full product payment is received and matched to your reservation, we initiate a US$10 refund to the original payment method within 7 calendar days. Your bank or payment provider determines the posting time. Keep your reservation order number and Kickstarter backer details to help us match records.

Canceling and refunds

Before completing your product purchase, request cancellation and a full US$10 refund by emailing support@laticx.com with your reservation order number. We initiate the refund within 7 calendar days after verifying your cancellation request and order. If the Kickstarter campaign is canceled or does not succeed, we initiate the refund within 7 calendar days after confirming that outcome. Refunds go to the original payment method; bank and payment-provider posting times may vary. Contact us if your reservation and Kickstarter details differ.

Optional companion devices

C1 AI Camera, N1 AI Voice Note and M1 Smart Calendar will be optional add-ons in the same Kickstarter campaign. Choose and pay for them separately on Kickstarter. No add-ons are included in the US$10 reservation, and no separate add-on reservation payment is required. Add-on interests recorded here are preferences, not purchases or inventory reservations. Companion integration is supported by X4 PRO and X4 PRO MAX; X4 does not include these workflows. The PRO models work independently.

Launch and fulfillment

The campaign is planned for early 2027. Service regions, taxes, shipping charges, delivery arrangements and add-on prices will be provided with the Kickstarter campaign. This reservation does not guarantee a delivery position.

Your information and support

We use your selected model, checkout email, reservation order details and optional add-on interests to process the reservation, share redemption instructions, match product payment and handle refunds. Purchasing a reservation is not consent to unrelated marketing. Free launch updates remain available separately through Notify me on the LATICX website. For support, email support@laticx.com.